- How are web design service prices determined?
Our service prices vary based on the design type, number of pages, level of customization, and specific functional requirements. Prices for each service are clearly displayed on the corresponding product detail or checkout page. If you have special requirements, please contact us for a personalized quote.
- How do I purchase web design services?
You can browse the services on our website, select a plan that meets your needs, fill in the required information, and complete the checkout process. Once payment is confirmed, we will begin processing your design request based on the order details.
- What payment methods are used for web design services?
We use a one-time purchase billing model. Customers pay for the selected service at the time of ordering; purchasing the service does not trigger automatic monthly or annual subscription charges. Additional services require a separate quote and customer approval.
- How long does it take to complete the web design?
Delivery time depends on project complexity, the type of service, the completeness of the materials provided by the client, and the speed of feedback. The estimated delivery time will be determined based on the specific service description or the terms of the order.
- Can I request design revisions?
Yes. We provide adjustments based on the number of revisions and the scope included in the purchased service. Revisions or new features that go beyond the original order agreement may incur additional costs; we will confirm this with you before proceeding with any extra work.
- What materials should I prepare before purchasing?
We generally recommend preparing your brand name, logo, website purpose, style references, text content, product images, and a description of required features. The more complete the materials, the better we can accurately understand your design needs.
- Do you provide website development and launch services?
Whether website development, WordPress installation, functional configuration, domain connection, and site launch are included depends on the service plan you purchase. Please check the product details before ordering or contact us to confirm the scope of service.
- Can I cancel my order or request a refund after payment?
You can contact our customer service team to submit a cancellation or refund request. We will review the request based on the order’s processing status, the amount of work completed, our refund policy, and applicable laws. Please refer to the website’s refund policy for specific refund conditions.
9. Do I own the design deliverables once the project is complete?
The usage rights and ownership of the design deliverables depend on the terms of the service you purchased and any written agreements between the parties. Third-party assets—such as fonts, images, plugins, or other licensed materials—may be subject to their own respective licensing terms.
- How can I contact customer service?
If you have any questions regarding the scope of services, order payments, project progress, or final deliverables, please reach out to us via the contact form on our website or by emailing our customer service team. Please include your order number and a description of your inquiry so that we may assist you as efficiently as possible.
Thank you for choosing Hannah Web Craft LLC! We are dedicated to helping our clients build a unique online brand presence through professional design and attentive service.